© Copyright 2019  A.J.V. Computing Limited  All Rights Reserved , Registered in England, Company Number: 3730806                              Privacy & Data Protection

Advice page

To help you get the best out of your PC and keep abreast with technology, A.J.V. Computing offer valuable tips and advice. Just click on the topic

that interests you. This page is updated (fairly) regularly – so keep checking back for the latest information.

SSD     Windows 10    Replace or Upgrade?     Wireless Networking & Homeplugs     Broadband setup

Viruses  Email hacking   Firewalls   Malware   Backups   New Custom PCs

 

SSD - Solid State Drives

We can upgrade your PC or Laptop with a new SSD. This is a hard drive with no moving parts using non-volatile flash memory in place of a

physical hard disk to improve speed, reliability and durability.

An SSD in place of your existing hard drive can transform your computer and make it a pleasure to use again. They are particularly useful in

laptops as they have no moving parts so are very hard to damage if your laptop is moved or dropped while switched on.

Back to top

Windows 10

All PCs and Laptops now come with Windows 10. It has been available since 2015 and has had several major updates since then.

You can upgrade from Windows 7 and 8.1 to Windows 10. If you are still using Windows 8 you have to upgrade to 8.1 first.

If upgrading from Windows 7 or 8.1 check on the manufacturers website to see if your PC or laptop is compatible. Of course you don't have to

upgrade if you are happy with your current system. Both Windows 7 and 8 are supported for a while yet, here is a link to the Microsoft lifecycle

page: http://windows.microsoft.com/en-gb/windows/lifecycle The extended support date is the important one.

If you miss the old-style Start Menu install the excellent Open Shell. This will give it a more familiar look similar to how it was in Windows 7 and

is also completely free.

The upgrade process takes approximately 1.5 hours. If you are unsure contact us and we will be happy to do the upgrade for you.

Back to top

Replace or Upgrade?

With any operating system upgrade a clean install is generally the best way to go. ie. backing up all required data and settings, then wiping the

hard drive and installing the new operating system. Upgrading nowadays is easier and more reliable however, best to backup your data before

taking the plunge! We can do the upgrade for you. We also custom-build PCs to your own specifications. Contact us for a quote.

Back to top

Wireless Networking & Homeplugs

Own more than one computer and want to share files or share a broadband connection? Own a laptop or tablet that you would like to use

around the house or in the garden? Wireless & Homeplug technology is cheap, fast and reliable. We can provide the equipment and set up the

wireless network for you. If you have a large house or thick walls you can use the mains wiring as a network using Homeplugs, we can also

supply and set this up for you. Some Homeplugs also have wireless built-in so you can extend your wireless network even further.

Back to top

Broadband setup

Confused by all those micro-filters they sent you or not sure how to setup the router? Give us a call and we’ll install it for you. We’ll also make

sure your PC is protected against viruses and has a firewall installed.

Back to top

 

Viruses

Prevention is better than cure!  Today, more than ever, it’s vital to have anti-virus software on your computer(s). Every day new viruses are

released - usually attacking Microsoft products running on PCs and Servers. Contrary to popular belief Macs can also be infected!

We recommend ESET Internet Security products available from us with 10% off the retail price.

Firefox by Mozilla is our recommended web browser. It's free and secure. Get it here. Useful free add-ons are also available which can block

adverts and clear your cache & cookies - check out uBlock Origin and Clear Browsing Data add-ons.

Some ‘don’ts’ :  Be careful when you download programs from the Internet as these may contain viruses. And remember not to open e-mails

with attachments from people you have never heard of - no matter how tempting it may be! Just hit the delete button.

Back to top

Email Hacking

Email hacking is rife, especially with global email services such as Hotmail and Yahoo. Ensure you use strong passwords for all of your online

and email services. A good password should be fairly long with a mixture of uppercase & lowercase letters, numbers and special characters.

Also use different ones rather than the same password for every website.

Back to top

Firewalls - Safe surfing!

If you use the Internet, a firewall is essential. This acts as a barrier between you and everyone else on the ‘net. It acts to block ports that

dubious individuals or companies could otherwise use to gain access to your computer. A firewall can also block malware on your computer

from accessing the internet without your knowledge.

We recommend ESET Internet Security which gives you a powerful firewall with anti-virus and anti-malware.

Back to top

 

Malware (including Spyware & Adware)

Malware is a generic term for any program that installs itself onto your computer without your knowledge.

Ever had your browser continually sending you to a web page you've never heard of? If so you're probably infected with hijackware - software

that installs itself and hijacks your web browser, forcing you to a certain web page.

Spyware installs itself with software that you download. It transmits personally identifiable information from your computer without your

knowledge. Adware is similar to spyware, but does not transmit personally identifiable information. Both monitor you to deliver

advertisements tailored to your habits. Cookies are usually benign and are used to track your surfing habits. They are stored by your web

browser whilst surfing.

Various scam anti-virus programs are commonplace which try to force you into paying for them by continuously popping up and claiming you

are infected with many viruses.

Malware is a complete pain and can cost you time and money. Fortunately, there are ways to remove it. A good anti-virus product such as ESET

should be able to remove it. However, malware is getting cleverer all the time and sometimes is very hard to remove. Contact us for this

removal service.

We also provide a PC Healthcheck service. Click contact us for details.

 

Back to top

Backups

Unfortunately your hard drive can fail at any time so the most important thing you can do is to backup your data regularly. You really don't

want to lose those precious documents and digital photos do you?

Save yourself time, heartache and money by using one of the backup methods described below. The one best suited to your needs depends

on the amount of data you have.

USB Flash drive

The modern alternative to the floppy disk. They start at 2gb and go up to 256gb and beyond. Quite cheap to buy, an 8gb drive costs less than

£5. They are fast to use and reliable. If you are doing important backups on them keep a couple for safety should one fail or get lost!

CD & DVD

You can burn up to 700 mb onto a CD or 4.7 gb onto a DVD. Dual-sided DVDs can store up to 8.5 gb of data but you will need a dual-layer DVD

writer. Ideal for backing up digital photos, music and video files.

External hard drives

The recommended backup solution for the home user. Available products hold anything from 500GB to 4TB of data. Some drives come with

backup software included. For automatic backups use File History in Windows 10 or Time machine on Apple Mac.

On-Line or Cloud backup

Various products are available such as Carbonite and SecurStore which allow you to securely backup your files on their servers. Dropbox can

be used to synchronise your local files with an online backup as can Microsoft Onedrive.

Please contact AJV Computing for supply and installation of any of the above.

 

Back to top

This advice page was last updated 18th March 2019.

© Copyright 2019  A.J.V. Computing Limited  All Rights Reserved , Registered in England, Company Number: 3730806

Advice page

To help you get the best out of your PC and keep abreast with

technology, A.J.V. Computing offer valuable tips and advice. Just click on

the topic that interests you. This page is updated (fairly) regularly – so

keep checking back for the latest information.

SSD     Windows 10    Replace or Upgrade?     Wireless Networking &

Homeplugs     Broadband setup

Viruses  Email hacking   Firewalls   Malware   Backups   New Custom PCs

 

SSD - Solid State Drives

We can upgrade your PC or Laptop with a new SSD. This is a hard drive

with no moving parts using non-volatile flash memory in place of a

physical hard disk to improve speed, reliability and durability.

An SSD in place of your existing hard drive can transform your computer

and make it a pleasure to use again. They are particularly useful in

laptops as they have no moving parts so are very hard to damage if your

laptop is moved or dropped while switched on.

Back to top

Windows 10

All PCs and Laptops now come with Windows 10. It has been available

since 2015 and has had several major updates since then.

You can upgrade from Windows 7 and 8.1 to Windows 10. If you are still

using Windows 8 you have to upgrade to 8.1 first.

If upgrading from Windows 7 or 8.1 check on the manufacturers website

to see if your PC or laptop is compatible. Of course you don't have to

upgrade if you are happy with your current system. Both Windows 7 and

8 are supported for a while yet, here is a link to the Microsoft lifecycle

page: http://windows.microsoft.com/en-gb/windows/lifecycle The

extended support date is the important one.

If you miss the old-style Start Menu install the excellent Open Shell. This

will give it a more familiar look similar to how it was in Windows 7 and is

also completely free.

The upgrade process takes approximately 1.5 hours. If you are unsure

contact us and we will be happy to do the upgrade for you.

Back to top

Replace or Upgrade?

With any operating system upgrade a clean install is generally the best

way to go. ie. backing up all required data and settings, then wiping the

hard drive and installing the new operating system. Upgrading nowadays

is easier and more reliable however, best to backup your data before

taking the plunge! We can do the upgrade for you. We also custom-build

PCs to your own specifications. Contact us for a quote.

Back to top

Wireless Networking & Homeplugs

Own more than one computer and want to share files or share a

broadband connection? Own a laptop or tablet that you would like to

use around the house or in the garden? Wireless & Homeplug

technology is cheap, fast and reliable. We can provide the equipment

and set up the wireless network for you. If you have a large house or

thick walls you can use the mains wiring as a network using Homeplugs,

we can also supply and set this up for you. Some Homeplugs also have

wireless built-in so you can extend your wireless network even further.

Back to top

Broadband setup

Confused by all those micro-filters they sent you or not sure how to

setup the router? Give us a call and we’ll install it for you. We’ll also make

sure your PC is protected against viruses and has a firewall installed.

Back to top

 

Viruses

Prevention is better than cure!  Today, more than ever, it’s vital to have

anti-virus software on your computer(s). Every day new viruses are

released - usually attacking Microsoft products running on PCs and

Servers. Contrary to popular belief Macs can also be infected!

We recommend ESET Internet Security products available from us with

10% off the retail price.

Firefox by Mozilla is our recommended web browser. It's free and

secure. Get it here. Useful free add-ons are also available which can

block adverts and clear your cache & cookies - check out uBlock Origin

and Clear Browsing Data add-ons.

Some ‘don’ts’ :  Be careful when you download programs from the

Internet as these may contain viruses. And remember not to open e-

mails with attachments from people you have never heard of - no matter

how tempting it may be! Just hit the delete button.

Back to top

Email Hacking

Email hacking is rife, especially with global email services such as

Hotmail and Yahoo. Ensure you use strong passwords for all of your

online and email services. A good password should be fairly long with a

mixture of uppercase & lowercase letters, numbers and special

characters. Also use different ones rather than the same password for

every website.

Back to top

Firewalls - Safe surfing!

If you use the Internet, a firewall is essential. This acts as a barrier

between you and everyone else on the ‘net. It acts to block ports that

dubious individuals or companies could otherwise use to gain access to

your computer. A firewall can also block malware on your computer

from accessing the internet without your knowledge.

We recommend ESET Internet Security which gives you a powerful

firewall with anti-virus and anti-malware.

Back to top

 

Malware (including Spyware & Adware)

Malware is a generic term for any program that installs itself onto your

computer without your knowledge.

Ever had your browser continually sending you to a web page you've

never heard of? If so you're probably infected with hijackware - software

that installs itself and hijacks your web browser, forcing you to a certain

web page.

Spyware installs itself with software that you download. It transmits

personally identifiable information from your computer without your

knowledge. Adware is similar to spyware, but does not transmit

personally identifiable information. Both monitor you to deliver

advertisements tailored to your habits. Cookies are usually benign and

are used to track your surfing habits. They are stored by your web

browser whilst surfing.

Various scam anti-virus programs are commonplace which try to force

you into paying for them by continuously popping up and claiming you

are infected with many viruses.

Malware is a complete pain and can cost you time and money.

Fortunately, there are ways to remove it. A good anti-virus product such

as ESET should be able to remove it. However, malware is getting

cleverer all the time and sometimes is very hard to remove. Contact us

for this removal service.

We also provide a PC Healthcheck service. Click contact us for details.

 

Back to top

Backups

Unfortunately your hard drive can fail at any time so the most important

thing you can do is to backup your data regularly. You really don't want

to lose those precious documents and digital photos do you?

Save yourself time, heartache and money by using one of the backup

methods described below. The one best suited to your needs depends

on the amount of data you have.

USB Flash drive

The modern alternative to the floppy disk. They start at 2gb and go up to

256gb and beyond. Quite cheap to buy, an 8gb drive costs less than £5.

They are fast to use and reliable. If you are doing important backups on

them keep a couple for safety should one fail or get lost!

CD & DVD

You can burn up to 700 mb onto a CD or 4.7 gb onto a DVD. Dual-sided

DVDs can store up to 8.5 gb of data but you will need a dual-layer DVD

writer. Ideal for backing up digital photos, music and video files.

External hard drives

The recommended backup solution for the home user. Available

products hold anything from 500GB to 4TB of data. Some drives come

with backup software included. For automatic backups use File History in

Windows 10 or Time machine on Apple Mac.

On-Line or Cloud backup

Various products are available such as Carbonite and SecurStore which

allow you to securely backup your files on their servers. Dropbox can be

used to synchronise your local files with an online backup as can

Microsoft Onedrive.

Please contact AJV Computing for supply and installation of any of the

above.

 

Back to top

This advice page was last updated 18th March 2019.

AJV Computing